Privacy Policy

This document (hereinafter, the “Privacy Policy”) discloses the privacy practices of ICON Creative Agency  (hereinafter, “we,” “us,” “our,” “ourselves,” or “ICON”) and it explains what personal information is collected through our websites, microsites, mobile applications and online services, how that information is used, to whom it’s disclosed, and how it is safeguarded. Unless indicated otherwise, this Privacy Policy applies only to personal information collected through the websites, microsites, mobile applications and other online services of our brands and lines of business that expressly adopt, and display or link to, this Privacy Policy (collectively, the “Sites”). These brands and lines of business include, without limitation, our websites located at: www.iconcreative.agency and any subdomains of such website.  All capitalized terms that are not defined in the Privacy Policy below shall have the meanings given in the Terms of Use for our Sites. When used in these Terms of Use, “you” and “your” refers to any individual, company or legal entity that accesses or otherwise uses Sites.


This Privacy Policy covers the following topics:

  1. Applicability of Privacy Policy
  2. Information Provided by Users of the Sites
  3. We Do Not Sell or Rent Personal Information
  4. Types of Information We Collect
  5. How We Use Your Information
  6. How We Share Personal Information with Others
  7. Choices Over How Your Information is Used
  8. Security
  9. Links to Other Websites
  10. Protecting Children
  11. Data Retention
  12. Revisions of Privacy Policy
  13. California Resident Rights
  14. Contact Us

1.Applicability of Privacy Policy.

This Privacy Policy applies to the personal information we collect on or through our Sites and not to any information that we collect through other methods or services, including websites owned or operated by our affiliates, vendors or partners.

By “personal information” we mean information that can be used directly or indirectly to identify you (including your name, home address, physical address, email address, telephone number, and your resume) as well as other information (such as your tastes and preferences) when coupled with your identifying information.


2. Information Provided by Users of the Sites

We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you contact us for business purposes or in relation to a job application, or that you otherwise provide to us through our Sites.  We use the information you provide us to respond to your request or question or to process your application for employment. We may also use the information to communicate with you about other topics that we think may be of interest to you.  For more information on how we use the information provided to us through our Sites by individuals who use and/or visit any of our Sites (hereinafter “Users”), please refer to Section 5 of this Privacy Policy, below.


3.We Do Not Sell or Rent Personal Information.

When you use any of our Sites, you may be creating and/or maintaining, on behalf of yourself and/or another person, an account with one of our brands and/or lines of business (“Account”).  We will use and/or disclose the Personal Information associated with your use of the Sites and/or an Account only as stated in this Privacy Policy. We do not sell or rent such Personal Information associated with an Account, about visitors to the Sites or Users of our Sites.


4.Types of Information We Collect.

We collect information about you, or another person on behalf of whom you create an Account, in various ways, including without limitation, information you provide to us, information we collect through your use of the Sites, and information we receive from third parties (“Information”).  Information may include, without limitation, personal information as well as metadata provided by your use of the Sites or other information that you provide to us.  For more details, please see “Choices Over How Your Information is Used” below.

Information You Volunteer. We collect the personal information you and others knowingly and voluntarily provide on or through our Sites.

Credit Card Information. If you establish a credit account with us or otherwise provide credit card information for any purchases or other transactions you make on or through any of the Sites, we (or our authorized third-party service providers) may collect additional information, including, but not limited to, billing address, credit card number and credit card expiration date, and tracking information from checks or money orders. We use encryption data using the Secure Sockets Layering (SSL) system or other similar encryption methods to encrypt your credit card information as it travels over the Internet and via wireless methods for purchases and other transactions you make on or through the Sites.  All such credit card information you supply for purchases or other transactions you make on or through the Sites is processed through secure, external payment gateways provided by our third-party service providers, such as QuickBooks and AmeriSource Funding.  We do not store any such credit card information.

E-Mail Address.  We only collect and hold your e-mail address in order to send you information you have requested. You can unsubscribe any time for any reason. We never rent or sell e-mail lists. We don’t share your name with any outside entity, except as specifically provided in this Privacy Policy.  You will only get e-mails from ICON, and only if you have given us your email address voluntarily. If you are an ICON client, you may receive special offers when we launch new services or products.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to information that identifies you by name.

Cookies and Similar Technologies. We use “cookies” and other web technologies to collect information and support certain features of the Sites. For example, we may use these technologies to: (i) collect information about the ways people use the Sites – which pages they visit, which links they use, and how long they stay on each page; (ii) support the features and functionality of the Sites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; and (iii) personalize your experience when you use the Sites.

Cookies are bits of text that are placed on your computer’s hard drive or Internet-connected device when you visit certain websites. Cookie technology hold information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

Generally, the information we collect using these web technologies does not identify you personally. If, however, you have created a user identity, for example by registering with any of our Sites, we may link the information we collect using these web technologies to other information that identifies you personally.

You do have control over cookies and can refuse the use of cookies by selecting the appropriate settings on your browser.  You may also set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave the Sites. Although you are not required to accept our cookies when you visit the Sites, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of the Sites.  Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this Site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.

The use of cookies by our partners and service providers is not covered by our Privacy Policy. In some instances, we have access or control over these cookies. Our partners and service providers use session ID cookies to track site visitor data and facilitate our partnerships.

Location Information. We may collect information about your location when you access or use our any of our Sites.

Device Information. We may collect information about the computer or mobile device used to access our Sites, such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website or app usage behavior.

Website Visitor Data; Statistics.  We may gather data on the activity on our Sites, such as how many people visit one or more of the Sites, the web pages they visit, where they come from, how long they stay, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve our content and overall usage. The information is not shared with other organizations for their independent use.  This information does not identify any individual personally. Rather, this information constitutes de-personalized and de-identified information in an aggregate form (“De-Identified Information”).

Behavioral Remarketing.  We may use remarketing services to advertise on third party web sites to you after you visited our Sites. We, and our third-party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Analytics.

We may also use third-party web analytics services on or through the Sites, such as Google Analytics. Google Analytics uses technologies such as cookies to help analyze how Users use the Sites. The information generated by the cookie about your use of this Sites (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of the Sites, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf.

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

For more information about Google’s privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.

Information We Collect by Automated Means.  We are committed to making your online experience with our Sites informative and relevant. To achieve this, we collect certain information by automated means when you visit this Sites, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Sites, how many Users visited our Sites and dates and times of visits to the Sites. By collecting this information, we learn how to best tailor the Sites to our visitors. We collect this information by various means, as explained below.


5.How We Use Your Information.

We may use the Information, including personal information, we obtain about you both to further our relationship with you and for other purposes, including:

  • to process, evaluate and respond to your requests and inquiries;
  • to contact you regarding your use of the Sites;
  • to verify your identity to ensure security for the other purposes listed here;
  • for security, credit or fraud prevention purposes;
  • operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analyzing our services and websites; and facilitating the functionality of our websites);
  • to process applications for employment;
  • to send you news and information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • to add you to our newsletter or e-mailing/mailing list when you register an Account, make an online purchase, sign up to receive mail or e-mails, enter contests, promotions or sweepstakes, or access any services that we offer through our Sites and/or Services;
  • to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • to better understand your needs and interests;
  • to improve the content, functionality and usability of the Sites;
  • to provide you with a personalized experience when you use the Sites;
  • to perform data analyses (including anonymization of personal information);
  • to enforce our Terms of Use
  • to comply with applicable legal requirements and industry standards and our policies;
  • for any other purpose identified in an applicable privacy notice; and
  • for any other purpose identified in a click-through agreement or other agreement between us and you.

We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.


6.How We Share Personal Information with Others.

We do not sell, share or otherwise disclose personal information we collect about you, except as described in this Privacy Policy or otherwise disclose to you at the time the data is collected.

We may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever reasonably possible. Information disclosed to vendors or contractors for operational purposes may not be re-disclosed to others by such a vendor or contractor, except as permitted by us and applicable law.

We may also disclose personal information (a) as described in this Privacy Policy; (b) when we believe in good faith that disclosure is necessary to protect our rights, protect you or others from threats of imminent harm, investigate fraud or other activity in violation of the law, or respond to a government request; to protect the security and reliability of our Sites; or (c) to any other third party with your prior consent to do so.

We may also disclose personal information as follows:

Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose Information, including personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, a search warrant or a subpoena, or for other situations we determine to be an emergency or as otherwise compelled or required by law, to law enforcement authorities or other government officials. We may also disclose Information, including personal information, to prevent or take action regarding illegal activities; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Sites; to enforce or apply our Terms of Use or other agreements; to protect or defend our own rights or property or the rights, property or safety of our Users or others. Information, including personal information, may also be shared with third party service providers who work on our behalf or help us operate our business and Sites and our affiliates. We may also share Information, including personal information, to prevent illegal uses of the Sites or violation of the Terms of Use or defend ourselves against third party claims.

Third-Party Service Providers. We may share personal information collected through our Sites with third-party service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this Site, carrying out your requests, responding to your inquiries, and analyzing data. These third-party service providers may need information about you in order to perform their functions. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf.

Business Transfers. We reserve the right to transfer your personal information to a successor organization if, for example, we transfer the ownership or operation of our Sites to another organization or if we are involved in a merger, acquisition, or sale of all or a portion of our business assets with another entity.  If such a transfer occurs, the successor organization’s use of your personal information will still be subject to this Privacy Policy and the privacy preferences you have expressed to us. You will be notified via email and/or a prominent notice on one or more of our Sites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information

Statistics. We share statistical information about the use of our Sites with our donors, sponsors and partners. This information does not identify any individual personally. Rather, this information constitutes de-personalized and de-identified information in an aggregate form.

Links to Other Sites.  The Sites may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, policies, or other materials on or available from such websites. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, policies, or other materials on or available from such websites. This Privacy Policy does not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites.

International Transfer.  We may transfer (and maintain) the personal information we collect on or through the Sites to computers located outside your state, province, country or other governmental jurisdiction other than in which the information was originally collected and where the data protection laws may differ than those from your jurisdiction.  If you are located outside United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

Currently, job applicant data may, in certain circumstances, be hosted by our service provider located in the United States and who has certified compliance to the United States Department of Commerce’s US/EU and US/Swiss Safe Harbor Frameworks. Your job application and any additional information you provide to us when applying for a position will be used for the purpose of processing your application for employment and possibly to determine whether you would be suitable for other positions within ICON. ICON may share job applicant data with its affiliated agencies located around the world. Your job application and any additional information you provide to us when applying for a position will be used for the purpose of processing your application for employment and possibly to determine whether you would be suitable for other positions within ICON. ICON may share job applicant data (which may include your personal information) with its affiliated agencies located around the world. By submitting your job applicant data to us, you consent to our sharing of such information with our affiliated agencies. When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy.


7.Choices Over How Your Information is Used.

Unsubscribing.  To unsubscribe from our newsletter, mailing/e-mailing list(s) or other marketing communications, simply click on the Unsubscribe link on our Sites or on any electronic communication you receive from us or by contacting us as indicated below.  Opting out of any of these emails will not stop operational or transactional messages such as password-reset or account related information from us and/or the brand or line of business in question. We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we’ll share your e-mail address with the specific third party in question. Please review the privacy policies of such third parties to see how they treat your personal information.

Mobile Text Messaging.  If you’ve signed up for mobile text messaging offers but later decide you no longer wish to receive these offers, simply follow the opt-out instructions included in the mobile message.

Mobile Push Notifications/Alerts. With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Location Information. You may have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device or, for some devices, by revoking permission for our mobile apps to access your location information.

Cookies.  Your browser may offer the ability to block or delete cookies from your device. Simply follow your browser’s instructions on how to block and clear cookies.

Other Marketers/Our Partner Companies.  If you don’t want your basic contact and purchase information shared with other merchants and exchanges, or our partner companies, for their direct marketing purposes, please contact us – please see “Contact Us” (Section 14 below).

California Do Not Track Disclosure “Do Not Track” refers to a web browser setting that a user can enable that send a signal to each site the user visits on the Internet. This signal is intended to inform websites that a particular user does not want his/her activity to be tracked across the Internet. We respect the privacy of our users and their choice to enable “Do Not Track”; however, the standards for implementation vary from browser to browser and the Internet industry groups have not settled on what exactly “Do Not Track” means for site owners and users. Furthermore, there is currently no method of electing “Do Not Track” on mobile applications. Currently, most Internet companies and website providers, including ICON, do not modify their behavior upon receipt of “Do Not Track” requests.

Changes to Your Information.  If you have provided us with personal information, you may request that it be updated, modified or deleted. You may do this by contacting us – please see “Contact Us” (Section 14 below).



The security of your personal information is important to us, and we are committed to using reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we collect and/or store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.  These policies and procedures may include, when feasible, encryption of data using the Secure Socket Layer (SSL) system, or other similar encryption methods, and using a secured messaging service when your personal information is sent electronically through the Sites.

However, despite these policies, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the information stored on the Sites are absolutely secure.  Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.  As such, the confidentiality of any communication or material transmitted to or from us via the Sites, by Internet, text message or email cannot be guaranteed.


9.Links to Other Websites.

This Sites may provide links to other websites (“Third-Party Sites”) for your convenience and information. These Third-Party Sites may operate independently from us. Third-Party Sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using and disclosing personal information. We are not responsible for, and do not endorse, the content of the Third-Party Sites, any use of these Third-Party Sites, or the privacy practices of these sites.


10.Protecting Children.

The Sites are not intended for children and we do not knowingly collect or solicit information provided by, or communicate with, children under the age of 13. Further, the Sites are not intended for incapacitated persons, and we do not knowingly collect or solicit information from, or communicate with. individuals who are incapacitated. If you become aware that your child, any child under your care, or a person otherwise not able to provide valid consent has provided us with information without a parent or guardian’s consent, please contact us as described below – please see “Contact Us” (Section 14 below).

If you are a minor, please do not submit any personal information to, on or through any of the Sites, or any part thereof.  IF YOU ARE 13 YEARS OR YOUNGER, PLEASE DO NOT USE THE SITES, OR ANY PART THEREOF, FOR ANY PURPOSE.  ICON does not permit children under the age of 18 to create or maintain an Account or register as a User.


11.Data Retention.

We will retain your information for as long as your Account is active or as needed to provide you services on or through our Sites. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In compliance with our standard data retention policies, we may delete data of inactive Accounts without prior notification.


12.Revisions of Privacy Policy.

We reserve the right to change, update or add to this Privacy Policy from time to time and will post the updated Privacy Policy on the Sites. We will indicate at the bottom of the Privacy Policy when it was most recently updated. We encourage you to check back often to review the latest version.  Your use of any of our Sites following an update of the Privacy Policy shall be deemed your acceptance of such changes. You agree to review this Privacy Policy regularly so that you understand our current Privacy Policy.


13.California Resident Rights.

California residents may request certain information regarding the disclosure of their personal information by ICON to third parties for direct marketing purposes. As noted above in this Privacy Policy, ICON does not disclose your personal information to third parties for direct marketing purposes unless you have first agreed to such disclosure. However, if you would like to make such a request, then please contact ICON’s office manager for written confirmation of the same.


14.Contact Us.

If you have any questions about this Privacy Policy or our privacy practices, please feel free to email us at engage@iconcreative.agency or write to us at:

ICON Creative Agency Inc., 415 E Orange Grove Blvd Pasadena, CA 91104.


Privacy Policy Effective Date: January 01, 2023